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Lash Serum Money-Back Guarantee

Your satisfaction means everything to us! We have developed a hormone-free lash serum that delivers real, clinically tested results. We believe so strongly in the quality and effectiveness of the MAX OUT Lash Growth Serum that we offer a money-back guarantee. This way, you can try it completely risk-free and see the results for yourself.

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MAX OUT Lash Growth Serum – 60-Day Guarantee

We are so confident that you will achieve visible results with our Lash Serum and experience no side effects, as our formula is hormone-free and prostaglandin-free. That’s why we offer a full refund if, in the unlikely event, any side effects occur or if you are not satisfied after 60 days of consistent daily use.

To qualify for the 60-day money-back guarantee:

  1. Use the Lash Serum daily for 60 days without interruption.
  2. Take a clear “before” photo and video before using the Lash Serum for the first time on the day you start your routine, and another photo and video after 60 days of use. Important: The photos and videos must clearly show a timestamp (date & time) indicating when they were taken.

Send us an email at customerservice@calisibeauty.com with your order number in the subject line, along with your dated before & after photos/videos and your request.

Please note:

  • This refund is valid only once per product. If you ordered multiple units, unused products must be returned sealed in their original condition to qualify for a full refund.
  • Refunds will only be issued to the original payment method used for the purchase.
  • This guarantee applies exclusively to purchases made directly through our official CALISI online store.
  • The request must be submitted within 60 days of the purchase date.
  • CALISI reserves the right to deny a refund if we have reason to believe the guarantee is being abused or used fraudulently.
  • The money-back guarantee applies only to this individual product. If the product was purchased as part of a set, the guarantee applies only to the Lash Growth Serum, not to the other items included in the set.
  • Please allow 3 business days for us to review and process your request. You will receive an email once the review is complete. For more information, please refer to our Terms and Conditions.

Email customerservice@calisibeauty.com with your time stamped photos and videos.

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*Our Money Back Guarantee is only applicable to online customers who order via the calisibeauty.com website.